March is Red Cross Month Western Colorado Chapter American Red Cross
   

FREQUENTLY ASKED QUESTIONS

Red Cross CPR and First Aid ClassesHow do I register and pay for a class?
Will I receive a confirmation, and can I get a receipt?
Can I take a class if I have a medical condition or a special educational need?
How actively must I participate in a class?
What if I am late for a class?
Can I transfer or cancel a class?
Can lost certifications be replaced?
Can I get sick using a manikin?
What if I have a respiratory ailment or other infection?

How do I register and pay for a class?

Simply call or visit the American Red Cross chapter. Business hours are Monday through Friday, 9:00 AM - 5:00 PM, excluding major holidays. If you prefer, print, complete and return the Registration Form via email or fax. Prepayment of course fee(s) is required, so be sure to have your credit card or other payment information ready when registering.

CONTACT INFORMATION:

Telephone: 970-242-4851
Toll Free: 888-545-7800
Fax: 970-241-2377
Email: lyons@arcwcc.org

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Will I receive a confirmation, and can I get a receipt?

You will receive a receipt of payment and a class confirmation which includes the date, time and location of the class in the mail.

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Can I take a class if I have a medical condition or a special educational need?

We will work with you to accommodate medical conditions or disabilities as much as possible, although certification requirements vary among classes.

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How actively must I participate in a class?

You'll learn more, and have more fun, by participating as much as possible. Most classes include videos, group discussions, and skills practice that require you to participate in hands-on activities. Since some of the skills practice takes place on the floor, please wear appropriate, comfortable, and non-restrictive clothing.

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What if I am late for a class?

Since the core of most programs is taught at the beginning of class, you won’t want to miss a minute of class time. In order to maximize training time, session starting times are firm. Late arrivals are admitted at the discretion of the instructor, but tardiness may affect certification. If you arrive too late or miss a scheduled class, a re-registration fee may apply to register for another class.

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Can I transfer or cancel a class?

If you are unable to make the class for which you were scheduled, call the office during regular business hours, and we will make every effort to accommodate your request for a transfer. You will have up to six months to reschedule your class. Depending on the circumstance, refunds may not be given.

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Can lost certifications be replaced?

We can send you replacement certificates for any course taught in the Western Colorado Chapter, as long as your certification is still valid. Simply provide the course name, location, and completion date when making your request. A $6.00 processing fee will be assessed for each replacement certificate issued. There is no fee for never received, misspelled, or erroneous replacement certificates.

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Can I get sick using a manikin?

CPR training with manikins is a safe and common practice. According to the Center for Disease Control, there has never been a reported case of any infections disease transmitted through the use of CPR manikins. Additionally, face shields are used at every session, and manikins are thoroughly cleaned after every session.

The American Red Cross trains nearly 12 million people annually in lifesaving skills and follows widely accepted guidelines for cleaning and decontaminating training manikins to reduce the risk of disease transmission.

To minimize your risk even further, you should practice good personal hygiene (i.e., frequent hand washing) and follow basic health precautions, especially if you have a condition that would increase the risk of exposure to infection for yourself or other participants.  Please notify your instructor if you are currently sick, so further precautions may be taken to avoid the spread of illness.

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What if I have a respiratory ailment or other infection?

If training cannot be postponed, you can call our office ahead of time and request your own manikin. Your manikin will not be used by anyone else until it has been cleaned according to recommended end-of-class decontamination procedures.

Please request your own manikin if you have:

  • An acute condition, such as a cold, sore throat, or cuts and sores on your hands or around your mouth
  • Tested positive for hepatitis B surface antigen (HbsAg), indicating you are currently infected with the hepatitis B virus.
  • A chronic infection indicated by long-term positive blood tests for HbsAg or a positive blood test for antibodies to HIV, the virus that causes many severe infections, including AIDS.
  • A condition that makes you unusually likely to get an infection.
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Together We Can Save a Life

American Red Cross, Western Colorado Chapter
506 Gunnison Avenue
Grand Junction, CO 81501
Phone:  970-242-4851
Fax   970-241-2337
Email:  chapter@arcwcc.org